Leadership Team

Rick joined ClearDATA in 2022, bringing decades of high-growth, transformational leadership experience across the tech market. His time at formidable market leaders like Rackspace, Dell, Oracle and Earthlink gave him an opportunity to cut his teeth in high-impact organizations among an elite set of peers.

Rick’s laser-focus on optimization and efficiency, coupled with a driven pursuit of revenue acceleration and profitability, position him as an ideal leader for this stage of ClearDATA’s growth. His passion and years of experience as Chief Revenue Officer make him a staunch customer advocate and trusted partner in the pursuit of a secure, modern tech infrastructure.

Rick earned a Bachelor of Arts degree at Principia College and a Master of Business Administration at Washington University in St. Louis’ Olin Business School. He lives in New York City, where he and his wife enjoy a vibrant urban culture within walking distance of his two adult daughters.

Chris is Founder and Chief Information Security Officer at ClearDATA. He leads ClearDATA’s internal privacy, security and compliance strategies as well as advises on the security and privacy risks faced by customers, which include global healthcare organizations, health insurance companies, providers, life science companies, and market leading innovators from Asia Pacific, North America, and Europe. Mr. Bowen also leads ClearDATA’s international security risk consulting practice and has provided counsel to some of the world’s largest healthcare organizations.

He is a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Technologist (CIPT) from the International Association of Privacy Professionals (IAPP), and Certified Information Systems Security Professional (CISSP) and Certified Cloud Security Professional from (ISC)2. As one of the leading experts on patient privacy and health data security, Chris has authored dozens of articles and is a frequent speaker at national healthcare industry events.

Jim leads ClearDATA’s Engineering, Product Management, and IT teams. He has more than 25 years leading product organizations in the identity, integrated risk, and fraud management markets. Prior to joining ClearDATA, Jim served as Chief Operating Officer of Outseer, an RSA Company, where he served over 10 years in executive leadership roles. Prior to RSA in 2012, he served in executive leadership roles for Aveksa, CA and Netegrity. Ducharme frequently speaks at industry events and regularly contributes articles to trade publications.

Jim also holds several patents and a Bachelor of Science in Computer Science degree from the University of New Hampshire. He and his wife live in Maine in their dream log home, which was featured in Log and Timber Home Living magazine.

Charles leads ClearDATA’s Managed Services, Professional Services, and Customer Support teams responsible for optimizing service technology and operations for profit margin, customer retention, and revenue growth. He brings more than 20 years of experience in tech enterprise business transformation, growth strategies, and customer relationship management through operations, continuous improvement, and developing organizations to reach their full potential. Charles has led technology-focused organizations across Travel, Healthcare, and a core information technology provider. Most recently, he was the Vice President of Global Service Operations & Customer Success at Sabre; before Sabre, he led Philips’ Health Informatics Customer Success & Managed Services, where he supported 4% YOY growth, achieving 99% key account retention by revamping service delivery and customer success management and maintained ownership of product installation-to-support-to-renewal for over 700 customers representing $1B in annual revenues. Prior to Philips, Charles spent 13 years in progressive roles at Dell Technologies.

Charles is an Advisory Council Member and Mentor at the University of Houston, C.T. Bauer College of Business. He performed his undergraduate studies at Middle Tennessee State University and has completed executive development through Harvard Business School and the Center for Creative Leadership. Outside of work, Charles spends time as his two boys’ football team photographer, learning to play a few cords of Samba with his wife, and volunteering at the local animal shelter.

Drew leads ClearDATA’s finance strategy and functions as a highly accomplished, results-driven executive with deep experience in dynamic, emerging technology companies. His leadership providing oversight for financial operations, cash management, and legal and corporate matters to VC-backed SaaS companies has allowed him to implement structured process improvements that deliver increased financial controls, revenue growth and profitability. He yields extensive financial management experience, including funding, cash forecasting and management, internal control systems, compliance, and insurance programs.

Drew earned a Bachelor’s in Accounting from Indiana University’s Kelley School of Business.

Nico is responsible for leading the company’s growth, revenue, and sales programs for both new and existing ClearDATA customers. With over 25 years of experience, his enterprise security and fraud prevention career has equipped him with a proven track record of transforming sales organizations into engines of robust growth. Before joining ClearDATA, Nico served as Head of Sales and Account Management at Outseer, Chief Operating Officer at Revelock, head of the Sales and Marketing division at iUVITY, and previously had a significant 16-year tenure at Symantec Corporation and Veritas Technologies, where he held various progressive positions.

Nico’s academic background in international management from Florida International University has fortified his global business perspective. Outside of work, Nico enjoys exploring culinary arts, sports, and traveling the world with his family.

John is responsible for leading the company’s growth-driven marketing strategies, including demand generation, marketing operations, content marketing, product marketing, and branding. With over 20 years of experience as a SaaS B2B marketing leader, John has built a successful record in driving growth through demand and revenue marketing strategies, marrying marketing technology with data-driven insights to build scalable, impactful strategies that deliver value across the customer journey. Prior to ClearDATA, John has held multiple roles in both sales and marketing for SaaS companies such as Salesforce, Demandbase, Selligent and WorkBoard.

John holds a Bachelor of Science in Business Administration (BSBA) degree in Marketing from the University of Denver. He enjoys surfing, live music, business marketing, digital marketing, being outdoors, food and wine, and spending time with his family.

Carol Boone joined ClearDATA as Head of People, where she leads People Operations across the company, overseeing culture, employee engagement, performance management, and talent acquisition. With a focus on aligning people strategy with business goals, Carol plays a pivotal role in championing ClearDATA’s team members, fostering a collaborative and high-performance environment.

Carol comes to ClearDATA with extensive experience in Fintech, where she led people teams for high-growth startups in international remittance and alternative credit scoring. She is passionate about building company cultures that drive innovation while ensuring operational efficiency.

Carol holds an MBA from the University of Texas at Austin and a BA in Mathematics from Skidmore College. She currently resides in Austin, Texas, with her wife, daughter, and their two pets. In her free time, she enjoys traveling with her family in their RV.

Janet Sitler serves as ClearDATA Chief of Staff, where she provides daily and strategic support as an executive liaison to the the Chief Executive Officer and other members of the senior leadership team, facilitating sensitive decisions and conversations to drive business results.

Prior to joining ClearDATA, Janet served as Executive Assistant to the Chief Revenue Officer at Spredfast, where she excelled in administrative support, operational leadership, and event management. Her role involved providing daily support to the CRO and other executive team members, managing calendars, coordinating travel, and facilitating high-level meetings. Janet’s leadership extended to overseeing special projects that promoted company culture and morale, preparing presentation materials for board meetings, and ensuring compliance with company policies.

Outside of her professional life, she is actively involved in community activities and has volunteered her leadership skills to various organizations, including serving as Vice President at the South Austin Republic Futbol Club and volunteering for the Girl Scouts of Central Texas.